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Delete your Zuu account

You can delete your account and the personal data linked to it at any time. Deletion is permanent and can't be undone.

In the app

  1. 1Open Zuu and sign in.
  2. 2Go to Profile → Account.
  3. 3Tap Delete Account and confirm.

By email

Can't use the app? Email us with the subject “Account Deletion Request” and include the phone number registered to your account so we can verify it's you.

Email us[email protected]

What happens next

We delete or anonymise your personal data within 30 days. Some records, such as transaction records, may be kept longer where the law requires it.

Read our Privacy Policy